Privacy & Cookies Policy

PRIVACY & COOKIES POLICY

(Last Updated: July 2026)

1. Introduction

This Privacy & Cookies Policy explains how SULTAN BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ ("EpinSultan", "we", "our", or "us") collects, uses, stores, and protects your personal data when you use epinsultan.com and our related services.

By accessing or using our platform, you agree to the terms of this Privacy & Cookies Policy.

2. Data Controller Information

The data controller responsible for processing your personal data is:

SULTAN BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address:
Gümüşyaka Mah. İkizçınar Sk. No: 9 F
Silivri / İstanbul
Türkiye

Tax Office: Silivri

Tax Number: 7830486445

Email: destek@epinsultan.com

3. Information We Collect

We may collect the following categories of information:

3.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Account credentials

3.2 Transaction Data

  • Order details
  • Payment information (processed securely through third-party payment providers)
  • Purchase history

3.3 Technical Data

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Access logs

3.4 Usage Data

  • Website interactions
  • User preferences
  • Browsing behavior
  • Service usage statistics

4. How We Use Your Data

We use your information to:

  • Provide and maintain our services
  • Process orders and payments
  • Prevent fraud and unauthorized activities
  • Respond to customer support requests
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • User consent where required

6. Data Sharing

We may share personal information with:

  • Payment service providers
  • Hosting and infrastructure providers
  • Fraud prevention and risk analysis services
  • Government authorities where legally required

We do not sell or rent personal data to third parties.

7. International Data Transfers

Some of our service providers may process personal data outside Türkiye.

Where international transfers occur, appropriate contractual and technical safeguards are implemented to ensure the protection of your personal data in accordance with applicable data protection laws.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Provide our services
  • Fulfill legal and accounting obligations
  • Resolve disputes
  • Enforce our agreements

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Request data portability
  • Withdraw previously given consent

Requests may be submitted via:

Email: destek@epinsultan.com

10. Security Measures

We implement industry-standard security measures including:

  • SSL/TLS encryption
  • Secure server infrastructure
  • Restricted access controls
  • Fraud detection systems
  • Continuous security monitoring

COOKIES POLICY

11. What Are Cookies?

Cookies are small text files stored on your device that help websites function properly and improve user experience.

12. Types of Cookies We Use

12.1 Essential Cookies

Necessary for authentication, payments, and website functionality.

12.2 Performance Cookies

Used to analyze website traffic and improve performance.

12.3 Functional Cookies

Remember your preferences and settings.

12.4 Marketing Cookies

Used for advertising, analytics, and remarketing where permitted.

13. Third-Party Cookies

We may use third-party services including:

  • Analytics providers
  • Payment processors
  • Fraud prevention services

These providers may place cookies in accordance with their own privacy policies.

14. Managing Cookies

You may manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

15. Updates to This Policy

We reserve the right to update this Privacy & Cookies Policy at any time.

Any changes will become effective immediately upon publication on this page.

16. Contact

For questions regarding this Privacy & Cookies Policy or your personal data:

SULTAN BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address:
Gümüşyaka Mah. İkizçınar Sk. No: 9 F
Silivri / İstanbul
Türkiye

Email: destek@epinsultan.com

Website: epinsultan.com