Privacy & Cookies Policy
PRIVACY & COOKIES POLICY
(Last Updated: April 2026)
1. Introduction
This Privacy & Cookies Policy explains how EpinSultan (epinsultan.com) collects, uses, stores, and protects your personal data when you use our website and services.
By accessing or using our platform, you agree to the terms outlined in this Policy.
2. Data Controller Information
EpinSultan operates through affiliated entities including:
- FUTURE ONE TECHNOLOGY LTD (United Kingdom)
- VELCORE TECHNOLOGY LIMITED (Hong Kong)
- UPTECH RUNE TECHNOLOGY LLC (United States)
- SULTAN BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ (Türkiye)
- MONERA TRADING LTD (Northern Cyprus)
Depending on the nature of the service, these entities may act as data controllers or processors.
3. Information We Collect
We may collect the following categories of data:
3.1 Personal Information
- Full name
- Email address
- Phone number
- Account credentials
3.2 Transaction Data
- Order details
- Payment method (processed via third-party providers)
- Purchase history
3.3 Technical Data
- IP address
- Device and browser information
- Operating system
- Access logs
3.4 Usage Data
- Interaction with the platform
- Preferences and behavioral data
4. How We Use Your Data
Your data may be used for:
- Providing and maintaining services
- Processing orders and payments
- Fraud detection and prevention
- Customer support
- Improving platform performance
- Legal and regulatory compliance
5. Legal Basis for Processing
We process personal data based on:
- Contractual necessity
- Legal obligations
- Legitimate interests
- User consent
6. Data Sharing
We may share your data with:
- Payment service providers
- Technical and infrastructure providers
- Fraud prevention and risk analysis services
- Legal authorities when required
We do not sell personal data to third parties.
7. International Data Transfers
Due to our global operations, data may be processed in:
- United Kingdom
- Hong Kong
- United States
- Türkiye
- Northern Cyprus
Appropriate safeguards are implemented to protect your data.
8. Data Retention
We retain personal data only as long as necessary for:
- Service delivery
- Legal obligations
- Dispute resolution
9. User Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent
10. Security Measures
We apply industry-standard security practices including:
- SSL encryption
- Secure server infrastructure
- Access control systems
- Fraud monitoring tools
COOKIES POLICY
11. What Are Cookies?
Cookies are small text files stored on your device to enhance website functionality and user experience.
12. Types of Cookies We Use
12.1 Essential Cookies
Required for login, payment, and core functionalities.
12.2 Performance Cookies
Used to analyze user behavior and improve services.
12.3 Functional Cookies
Store user preferences and settings.
12.4 Marketing Cookies
Used for advertising and remarketing purposes.
13. Third-Party Cookies
We may use third-party services such as:
- Analytics providers
- Payment gateways
- Advertising platforms
These services may place cookies on your device.
14. Managing Cookies
Users can control or disable cookies via browser settings.
Disabling cookies may affect certain functionalities.
15. Updates to This Policy
We may update this policy at any time.
Changes will be published on this page.
16. Contact
For any questions or requests:
Email: destek@epinsultan.com