Terms and Conditions

TERMS AND CONDITIONS

(Last Updated: April 2026)

1. Introduction

Welcome to epinsultan.com (“Platform”, “we”, “our”, “us”).

By accessing or using our services, you agree to be bound by these Terms and Conditions.
If you do not agree, please do not use our services.

2. Company Information

EpinSultan operates through affiliated entities including:

  • FUTURE ONE TECHNOLOGY LTD (United Kingdom)
  • VELCORE TECHNOLOGY LIMITED (Hong Kong)
  • UPTECH RUNE TECHNOLOGY LLC (United States)
  • SULTAN BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ (Türkiye)
  • MONERA TRADING LTD (Northern Cyprus)

These entities may act jointly or separately depending on the service provided.

3. Scope of Services

EpinSultan provides:

  • Digital products (e-pins, activation codes)
  • In-game currency and virtual items
  • Direct top-up services for online games

All services are delivered digitally.

4. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old or have legal guardian consent
  • You have the legal capacity to enter into binding agreements
  • You are using the platform in compliance with applicable laws

5. User Account

Users may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities under your account

We reserve the right to suspend or terminate accounts at our discretion.

6. Orders and Payments

  • All orders are processed electronically
  • Prices may vary based on currency and region
  • Payments are processed via third-party providers

We do not store full payment details.

7. Delivery

  • Digital products are delivered instantly or within a short timeframe
  • Delivery is considered complete once the product is displayed or credited

Delays may occur due to technical or external factors.

8. Refund and Cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy.

In general:

  • No refunds after successful delivery
  • Exceptions apply for failed transactions or system errors

9. User Responsibilities

Users agree:

  • To provide accurate information
  • Not to misuse the platform
  • Not to engage in fraudulent or illegal activities

We are not responsible for user errors such as incorrect account details.

10. Prohibited Activities

Users must not:

  • Engage in fraud, abuse, or chargebacks without valid reason
  • Attempt to bypass system security
  • Use stolen payment methods
  • Resell products without authorization

Violation may result in account termination.

11. Intellectual Property

All content on epinsultan.com, including:

  • Logos
  • Design
  • Software
  • Text

is the property of EpinSultan and may not be copied or used without permission.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We do not guarantee uninterrupted or error-free service
  • Liability is limited to the amount paid for the specific transaction

13. Third-Party Services

We may integrate with third-party providers including:

  • Payment gateways
  • Game publishers
  • Service providers

We are not responsible for third-party actions or policies.

14. Compliance and KYC

We reserve the right to:

  • Request identity verification
  • Monitor transactions for compliance
  • Suspend services if suspicious activity is detected

15. Termination

We may suspend or terminate access:

  • Without prior notice
  • If Terms are violated
  • If required by law or compliance

16. Changes to Terms

We may update these Terms at any time.
Continued use of the platform constitutes acceptance of the updated Terms.

17. Governing Law

Depending on the service and entity involved, applicable laws may include:

  • United Kingdom
  • Hong Kong
  • United States
  • Türkiye

Disputes will be handled under the relevant jurisdiction.

18. Contact Information

For any questions:

Email: destek@epinsultan.com